Support & Training
As a licensed user of eTEK products we are 100% dedicated to providing superior service to you!
To request help click here and complete your Support Request Form; we will follow-up promptly on your request. If you have not heard from eTEK within 24 hours or less, call support directly at: 1-888-243-5007 (if the line is busy please take the time to leave a complete message).
One of the first questions we will ask you is "have you been able to duplicate the error?" If you cannot duplicate the error it will be extremely difficult to determine what the problem is. So, please try to duplicate the error so you can accurately describe the specific sequence of keystrokes/operations (what you clicked, when) that were performed just before the error occurs. If at all possible, please email applicable screen-shots/error messages to firstname.lastname@example.org as soon as possible.