Support & Training

As a licensed user of eTEK products we are dedicated to providing superior service to you.

If you are just getting started, then we suggest playing the following "Getting Started" web video as a general orientation prior to your training: Getting Started.

To request help click here and complete your Support Request Form; we will follow-up promptly on your request. If you have not heard from eTEK, call support directly at: 1-888-243-5007 (if the line is busy take the time to please leave a complete message).

When describing your problem, try to *reproduce the error so you can describe the sequence of user steps/operations that were performed just before the error re-occurs. You may be asked to email screen-shots/error messages to support@etek.net . * Nothing helps us to help you faster than sharing with us how we can duplicate & reproduce the problem or error you are experiencing.

Have you updated your version of Microsoft Office 2007?

If not, click here for the latest update (Office 2007 SP2).

For typical Payroll questions click here.

Ad-Hoc Analysis & Reporting (Access 2007) Click here.

Technical Overview (comprehensive 42-min presentation for advanced users/software engineers)